Cancellation Policy

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Cancellation post booking

If you wish to cancel a booking that has been confirmed, please get in touch with our team on

    • Once we receive cancellation confirmation we will refund your money within 5-7 business days.

How will I get refunded for the cancelled orders and how long will this process take?

    • In case of cancellation, we process the refund within 5-7 business days after receiving the cancellation request.

For payments done through credit/debit cards or net banking

The refund will be processed to the same account from which the payment was made within 5-7 business days of us receiving the products. It may take 2-3 additional business days for the amount to reflect in your bank account.

What if I used discount vouchers or loyalty points during time of payment and I have to cancel my order?

Discount vouchers are intended for one-time use only and shall be treated as used even if you cancel the order. If you had redeemed loyalty points for an order, the same will be credited back to your account in the case of a cancellation.

Categories not eligible for Cancellation

    • Once the service has been availed and billing has been done, those categories will not be applicable for cancellation
    • Please note: For certain marketing campaigns or mega sale periods, special return/exchange/refund rules may apply. For any clarification, please feel free to contact our customer care.


How would i know , that my booking as been confirmed?

- Both email and SMS confirmation will be sent to you on the phone number shared while booking the slot to get specific services. Any query regarding the booking should be written to